1. Balia Boutique will not reimburse the price for any purchased product, only a store credit or exchange.
2. Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a store credit or exchange.
3. To be eligible, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
4. Several types of products are exempt from being returned. We do not accept
jewelry, bodysuits and products that are intimate.
5. If you receive a product in a defective condition or wrong product, please contact us at firstname.lastname@example.org immediately to arrange the shipping of the correct package. You will receive a credit for the amount of the purchase so that you may change the product. In order to honor your credit, the original package must be returned to Balia Boutique to the following address:
620 E Pecan Blvd #4911
Mcallen, TX 78501
Only after we receive the return package, a new package will be sent to you.
6. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.